1. Home
  2. Responsible Gaming
Responsible Gaming

Play Smart on 3djl –
Stay in Control, Stay Safe

Gaming on 3djl is meant to be fun. We've built tools and put together practical guidance to help every Filipino player keep it that way — setting boundaries, recognising when to pause, and knowing where to get help if things start feeling off.

3djl is strictly for players aged 21 and above. No exceptions.
Our Commitment

Gaming as Entertainment, Not a Livelihood

Whether you're betting on a PBA game, spinning slots, or playing live baccarat, the experience on 3djl is designed to be enjoyable. But we're realistic about the fact that any form of gambling carries risk — and that risk can become a problem for some people, regardless of how experienced or careful they are.

Responsible gaming isn't a box-ticking exercise for us. It's about making sure the tools and information are actually accessible, easy to use, and not buried somewhere players never look. If you ever feel like your gaming is getting out of hand, there are real options available to you right inside your 3djl account — and support is available around the clock.

Important: Gaming on 3djl does not guarantee winnings. No strategy, system, or bet type can predict outcomes or eliminate risk. Only use funds you can afford to lose.
Player Tools

Controls Built Into Your Account

Every registered 3djl player has access to the following responsible gaming tools directly from their account settings. You don't need to contact support to use them — they're there whenever you need them.

1
Deposit Limits

Set a daily, weekly, or monthly cap on how much PHP you can deposit into your 3djl wallet. Once a limit is active, it takes effect immediately and can only be decreased straight away — any increase requires a cooling-off period before it applies.

2
Session Time Reminders

Set an alert to notify you after a specified amount of continuous play time. It's easy to lose track of how long you've been gaming — a simple reminder can make a real difference, especially during long sports or casino sessions.

3
Cooling-Off Period

Take a break from gaming for a set number of days without permanently closing your account. During a cooling-off period, you cannot log in, place bets, or make deposits. Your account resumes normally when the period ends.

4
Self-Exclusion

If you need a longer break or want to stop playing entirely, self-exclusion allows you to block access to your account for an extended period or permanently. Self-exclusion requests can be submitted through account settings or by contacting our support team at [email protected].

5
Reality Checks

Enable periodic pop-up notifications that show you how long you've been playing and your net win/loss position for that session. These on-screen prompts are designed to help you make informed decisions about whether to continue or take a break.

Know the Signs

Is Your Gaming Becoming a Problem?

Problem gambling can develop gradually and isn't always obvious at first — even to the person experiencing it. Answering honestly can help you recognise whether your gaming habits need a second look.

Self-Check: Honest Questions Worth Asking

If you find yourself agreeing with several of these, it may be worth using one of the account tools above or speaking to someone.

Do you find yourself betting more than you originally planned to in a single session?
Have you borrowed money or sold something to fund your gaming?
Do you chase losses by placing more bets to try to win back what you've lost?
Have friends, family, or co-workers expressed concern about how much you gamble?
Is gaming affecting your sleep, work, relationships, or finances in a noticeable way?
Do you feel restless or irritable when you try to reduce or stop gambling?
Do you hide your gaming activity from the people around you?
Answering yes to multiple questions doesn't mean you're beyond help — it means using the self-exclusion or cooling-off tools on 3djl, or talking to someone, is the right next step. Both are completely confidential.
Healthy Habits

Tips for Keeping It Fun

These aren't complicated rules — they're the habits that experienced players who enjoy gaming long-term tend to follow naturally.

Set a Budget Before You Start
Decide how much PHP you're comfortable spending before you open the app. Once it's gone, it's gone — don't go back in.
Limit Your Session Time
Set a time you'll stop playing before you start. Use 3djl's session reminder to keep you on track without relying on willpower alone.
Don't Chase Losses
A losing streak does not mean a win is "due." Every spin and bet is independent. Betting more to recover losses is one of the fastest ways gaming becomes a problem.
Keep It One of Many Activities
Gaming works best when it's part of a balanced life — alongside family, friends, work, and other things you enjoy. If it starts crowding everything else out, take a break.
Never Bet Under the Influence
Alcohol or stress impairs judgement. Gaming decisions made when you're not clear-headed are almost always ones you'll regret.
Talk About It
If you're worried about your gaming or a family member's, talking to someone — a friend, family member, or counsellor — is a good first step. You don't have to handle it alone.
Common Questions

Responsible Gaming FAQ

Log in to your 3djl account and go to the responsible gaming section in your account settings. From there, you can set daily, weekly, or monthly deposit limits in Philippine Peso. Limits take effect immediately. Any reduction is applied right away; an increase requires a waiting period before it activates.

During self-exclusion, your account is blocked. You will not be able to log in, place bets, make deposits, or access any part of the platform. If you have a pending withdrawal at the time of self-exclusion, it will be processed to your verified payment method in the normal course. Self-exclusion can be temporary or permanent depending on what you choose.

For short cooling-off periods, your account resumes automatically when the period ends. For longer or permanent self-exclusions, reinstatement is not immediate — there is a minimum waiting period and a review process before access can be restored. This is intentional and designed to protect you.

Contact our support team at [email protected] with your concerns. We take third-party concerns about player welfare seriously and will review the account. For your family member, the most effective step is an honest conversation — and if they are willing, helping them access the self-exclusion or deposit limit tools in their account settings.

Yes. 3djl is strictly for players aged 21 and above. This is verified during KYC — you will need to submit a valid government-issued ID before any withdrawal can be processed. Any account found to belong to someone under 21 will be permanently closed without exception.
Account Tools
All responsible gaming tools are available inside your account after logging in.
21+ Only

3djl does not allow anyone under 21 to register or play. Age is verified through KYC before any withdrawal is processed.

Related Pages
Need Support?

Our support team is available 24/7. If you're concerned about your gaming, reach out — all conversations are handled confidentially.

Platform Commitments

How 3djl Supports Responsible Play

These are the specific ways we've built responsible gaming into 3djl — not just talked about it.

Real Deposit Limits That Work

Set PHP limits daily, weekly, or monthly. Reductions apply instantly. Increases need a cooling-off period — so impulse decisions don't override the boundaries you set when you were thinking clearly.

Session Reminders and Reality Checks

Time passes fast during a live casino or slots session. 3djl's session reminders and on-screen reality checks give you the nudge to step back and reassess before continuing.

Cooling-Off and Self-Exclusion

Take a structured break — a few days, a few months, or permanently. Self-exclusion blocks all access to your account, deposits, and bets until you're ready to return on your own terms.

Age Verification for Everyone

KYC identity verification is required before any withdrawal. This confirms every active player is 21 or older — no shortcuts, no grey areas. It protects the community as well as individuals.

24/7 Support for Player Welfare

Our support team handles responsible gaming enquiries any time of day. Whether you want to apply a self-exclusion, have questions about your account, or just need to talk through concerns — we're here.

No Chasing-Loss Incentives

3djl does not send targeted promotions designed to bring players back after a losing session, or offer time-pressured bonuses that incentivise betting more than planned. Bonuses, when available, are general offers only.

Play on 3djl — Fun First, Always

Create your account, set your limits before you start, and enjoy sports betting, slots, and live casino the way it's meant to be — as entertainment.

Register Now Log In

For players aged 21 and above only. Play responsibly.